FAQ

Default solution folder, feel free to edit or delete it.

How do I get a coupon code?
Sign up for our Newsletter to receive a 10% off discount code to your email, and to receive updates about Sweets Kendamas.  Coupon codes may also be posted...
Mon, 15 May, 2017 at 4:34 PM
How do I enter a coupon code?
Please enter Coupon Code into the site before checking out. The Coupon Code box will appear on your checkout screen before you enter payment.  If the code is...
Mon, 15 May, 2017 at 4:47 PM
I forgot to enter my coupon code!
We apologize, but all Coupon Codes must be entered before checkout. We cannot apply discounts after an order has been placed. 
Mon, 15 May, 2017 at 4:50 PM
How can I get Free Stickers?
Most of our products come with stickers already, but if you want some more, please leave a note on your order asking for extra stickers before checking ou...
Mon, 15 May, 2017 at 4:50 PM
Shipping Status
You will receive updates on your order to the email address you entered when placing your order. If you have not yet received a tracking number, please chec...
Mon, 15 May, 2017 at 4:51 PM
Do you have a rewards Program?
We are currently working on adding a rewards program to thank all our loyal customers!
Mon, 15 May, 2017 at 4:57 PM
How long does shipping take?
That depends on what you order, and where the package is going.  Standard shipping generally takes between 3-4 business days in the continental US but m...
Mon, 15 May, 2017 at 4:56 PM
Will you sponsor me?
We love seeing your videos and posts, but we are not currently looking to add any players to our teams. Being a sponsored player is more than just landing c...
Mon, 15 May, 2017 at 4:58 PM
I love your company, can I have a free kendama?
While we truly appreciate your support, giving away damas to everyone would be a very poor business model. We do often do contests on our social media pages...
Mon, 15 May, 2017 at 4:59 PM
What is the difference between clear coats?
Natty means Natural, or no clear coat on the wooden tama. So when something is listed as Natty, it is an unfinished surface (or may have stain but no clea...
Mon, 15 May, 2017 at 5:00 PM