Once an online order is completed, you will receive an automated email confirming the purchase with an Order Number. This email is your receipt – proof that the order went through. If you do not receive this email, there might have been an error with information entered, or the transaction could have been declined due to a credit card info error. If you think your order went through but you don’t have an order number, please contact us before attempting another transaction. Multiple unsuccessful attempts can mean multiple authorizations on your card/account which is no fun to deal with and may freeze your credit card account.